Shipping policy
National Shipments
| Country | Shipping Cost | Carrier | Delivery Time |
| Turin | 0 € | In-store pickup | - |
| Italy | 7,50 € | Poste Italiane | 1-2 business days |
Tanticchia products are shipped by international couriers directly to the address provided in your purchase order. Once the courier picks up the order, it will be delivered within 2 business days. We will provide a tracking link via a shipping confirmation email so you can follow the journey of your product.
If the recipient is not home during the first delivery attempt, the courier will send a notification via SMS/email. By clicking the link in the notification, you will have the option to reroute the package and decide how to proceed with the delivery by 24:00 (midnight) on the same day. Here are the available options for rerouting:
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Re-delivery to the same or a new address.
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Delivery to a Post Office.
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Delivery to a Punto Poste (Post Point) (for compatible package weight and size only).
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Delivery to a Poste-Locker (for compatible package weight and size only).
If you are able to reroute the package by the specified time, the second delivery attempt will be automatically scheduled for the next business day. If the second attempt is also unsuccessful, the delivery person will leave a new notice with the details of the Post Office or Operational Center where the shipment will be held. The recipient can then pick up the product at the specified location within the following 7 business days.
If the package is not collected within the holding period, the shipment will be returned to Tanticchia. In this case, Tanticchia is not obligated to provide any refund for the customer's purchase and shipping costs for the uncollected product, and Tanticchia has the right to re-sell the item. If you are still interested in the purchased product, please contact us immediately to schedule a new shipment. Any subsequent shipping costs for the product will be at the customer's expense, as detailed in the shipping table.
If you are in Turin, you can request in-store pickup when you finalize your order. The Tanticchia team will contact you so you can collect your order directly from our main office. We will notify you by email when your order is ready for pickup. This option eliminates intermediaries, making the delivery free of charge.
International Shipments
| Zone | Shipping Cost* | Carrier | Delivery Time** |
| Zone 1 | 16,50 € | Poste Italiane | 3-5 business days |
| Zone 2 | 19,50 € | Poste Italiane | 3-5 business days |
| Zone 3 | 21,00 € | Poste Italiane | 3-5 business days |
| Zone 4 | 46,50 € | Poste Italiane | 3-5 business days |
| Zone 5 | 38,50 € | Poste Italiane | 3-5 business days |
| Zone 6 | 41,00 € | Poste Italiane | 3-5 business days |
| Zone 7 | 43,50 € | Poste Italiane | 3-5 business days |
| Zone 8 | 53,50 € | Poste Italiane | 3-5 business days |
- * Any costs related to customs duties and taxes are the responsibility of the customer.
** The delivery times indicated do not include time for any customs formalities.
| Zone | Countries |
| Zone 1 | Austria, Belgium, Denmark, Germany, Luxembourg, Netherlands, Poland, Czech Republic, Slovakia, Slovenia, Hungary |
| Zone 2 | France, Princ. of Monaco, United Kingdom, Spain |
| Zone 3 | Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Sweden |
| Zone 4 | Azores, Busingen, Ceuta, Helgoland, Iceland, Balearic Islands, Canary Islands, Liechtenstein, Madeira Melilla, Mount Athos, Norway, Switzerland |
| Zone 5 | Afghanistan, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Kazakhstan, Kyrgyzstan, Kosovo, Moldova, Montenegro, North Macedonia, Serbia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan |
| Zone 6 | Albania, Algeria, Saudi Arabia, Bahrain, Egypt, Ethiopia, Ghana, Gibraltar, Jordan, India, Israel, Kuwait, Lebanon, Libya, Morocco, Mauritania, Niger, Nigeria, Oman, Pakistan, Palestine, Qatar, Rwanda, Russia, Senegal, Syria, Sudan, Tunisia, Turkey, Yemen |
| Zone 7 | Anguilla, Bangladesh, Benin, Bolivia, Burkina Faso, Burundi, Buthan, Cambodia, Cameroon, Canada, Cape Verde, Chad, China, Colombia, Ivory Coast, Dominica, United Arab Emirates, Eritrea, Gabon Gambia, Georgia, Djibouti, Guinea Bissau, Guyana, Hong Kong, Iran, Iraq, Kenya, Liberia, Malawi, Malaysia, Mali, Mauritius, Mongolia, Nepal, Puerto Rico, Central African Republic, Republic of Congo, Democratic Republic of Congo, Dominican Republic, South Africa, Saint Kitts and Nevis, Seychelles, Sierra Leone, Sri Lanka, Taiwan, Tanzania, Thailand, Togo, Trinidad and Tobago, U.S.A., Uganda, Venezuela, Zimbabwe |
| Zone 8 | Angola, Antigua and Barbuda, Netherlands Antilles, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, Brazil, Brunei, Chile, Comoros, South Korea, Costa Rica, Cuba, Ecuador, El Salvador, Fiji, Philippines, Jamaica, Japan, Grenada, Guatemala, Equatorial Guinea, Haiti, Honduras, Indonesia, Cayman Islands, Solomon Islands, Kiribati, Laos, Lesotho, Macao, Madagascar, Maldives, Mexico, Mozambique, Myanmar Burma, Namibia, Nicaragua, New Caledonia, New Zealand, Panama, Papua New Guinea, Paraguay, Peru, French Polynesia, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Singapore, Suriname, Swaziland, Tonga, Uruguay, Vanuatu, Vietnam, Zambia |
Tanticchia products are shipped by international couriers directly to the address provided in your purchase order. Once the courier picks up the order, it will be delivered within 5 business days. We will provide a tracking link via a shipping confirmation email so you can follow the journey of your product.
If the recipient is not home during the delivery attempt, the courier will leave a failed delivery notice with the date and time of the attempt, the foreign Post Office or Foreign Branch where the shipment is being held, and the final date for collection. The customer can then pick up the product at the designated foreign Post Office or Foreign Branch within the holding period, which is typically 15 calendar days.
If the package is not collected within the holding period, the shipment will be returned to Tanticchia. In this case, Tanticchia is not obligated to provide any refund for the customer's purchase and shipping costs for the uncollected product, and Tanticchia has the right to re-sell the item. If you are still interested in the purchased product, please contact us immediately to schedule a new shipment. Any subsequent shipping costs for the product will be at the customer's expense, as detailed in the shipping table.