Terms of service

 

Terms and Conditions of Service

OVERVIEW

Welcome to Tanticchia! The terms "we," "us," and "our" refer to Tanticchia. Tanticchia operates this store and the website, including the information, content, functionalities, tools, products, and services, to provide the customer with an adequate shopping experience (the "Services"). Tanticchia is supported by Shopify, which allows us to provide you with the Services.

The following terms and conditions, along with any policies contained therein ("Terms and Conditions of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms and Conditions of Service carefully, as they include important information regarding your legal rights and cover areas such as limitations of warranty and limitations of liability.

By visiting, interacting with, or using our Services, you accept the binding nature of these Terms and Conditions of Service and our Privacy Policy. If you do not accept these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms and Conditions of Service, you declare that you are of legal age in the state or province in which you reside and that you have given us your consent to allow any minors connected to you to use the Services on devices you own, have purchased, or manage.

To use the Services, including accessing or browsing online stores or purchasing products and services we offer, you may need to provide certain information such as your email address and billing, payment, and shipping data. You represent and warrant that all information you provide in our stores is correct, up-to-date, and complete and that you hold all necessary rights to provide such information.

The activity of your account and the protection of your account credentials are your responsibility. You must not transfer, sell, assign, or license your account to other people.

SECTION 2 - OUR PRODUCTS

We have committed to providing an accurate presentation of our products and services in our online stores. However, the display of colors and appearance of the products may vary depending on the type of device you use to access the store and the settings and configuration of that device.

We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.

All product descriptions are subject to change at any time, without notice, and at our discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered from time to time for any person, geographic area, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are submitting an offer to purchase. Tanticchia reserves the right to accept or reject your order at its discretion for any reason. Your order is not confirmed until Tanticchia confirms its acceptance. Before accepting an order, we must receive and process the payment. Please review your order carefully before submitting it, as Tanticchia may not be able to accommodate requests to cancel an order after acceptance. In case of refusal, modification, or cancellation of an order, we will notify you by contacting you via the email, billing address, and/or phone number you provided when submitting the order.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that you are making purchases for personal or family use and not for resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the actual price at the time of order submission and will be visible in the order confirmation email. Unless otherwise specified, published prices do not include taxes or customs, shipping, handling, and import costs.

Prices published in our online stores may differ from prices offered in physical or online stores or other stores operated by third parties. From time to time, we may offer promotions on the Services that affect prices and are subject to terms and conditions independent of these Terms. In case of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

For all purchases made in our stores, you agree to provide correct, up-to-date, and complete data related to the purchase, payment, and account. You agree to immediately update your account and other information, including your email address and credit card numbers and expiration dates, to allow us to complete your transactions and contact you if necessary.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use such credit card for the purchases, (iii) the costs charged to you will be honored by the credit card company, and (iv) you will pay the costs charged to you according to the published prices, including taxes for shipping and handling and all other taxes if applicable.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery times are only estimates and are not guaranteed. We are not responsible for delays attributable to shipping carriers, customs procedures, or events outside of our control. Once the products are transferred to the carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to commercial trademarks, brands, texts, visuals, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are the property of Tanticchia, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and intellectual property laws.

These Terms allow you to use the Services for personal and non-commercial use only. You shall not reproduce, distribute, modify, create copies, publicly display and perform, republish, download, store, or transmit material related to the Services without our written consent. Except as expressly stated, these Terms do not contain anything that grants or can be interpreted as granting a license or other rights in your favor regarding patents, trademarks, copyrights, or other intellectual property of Tanticchia, Shopify, or third parties. Unauthorized use of the Services may result in a violation of federal and state intellectual property laws. All rights not expressly granted in this document are reserved by Tanticchia.

The names, logos, product and service names, designs, and slogans of Tanticchia are commercial trademarks of Tanticchia or its affiliates or licensors. You shall not use these trademarks without the written authorization of Tanticchia. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans present in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may have access to customer tools offered by third parties as part of the Services that we do not verify, control, or include.

You understand and agree that we provide access to such tools "as is" and "as available" without any kind of warranty, representation, or conditions and without any endorsement. We have no responsibility arising from or related to your use of optional third-party tools.

Your use of the optional tools offered through the site is at your risk and discretion and, furthermore, you must know and accept the terms on which such tools are based as provided by the relevant third-party providers.

In the future, we may offer new functionalities through the Services (including the launch of new tools and resources). These new functionalities are to be considered as part of the Services and are subject to these Terms and Conditions of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionalities). It is not our responsibility to examine or evaluate the content or correctness of third-party materials or websites that you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.

We are not responsible for any problems or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please read the policies and practices of the third parties in question carefully and understand them before making any transaction. Any complaints, doubts, or questions related to third-party products and services should be directed to the aforementioned third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Tanticchia is operated by Shopify, which allows us to provide you with the Services. However, the sales and purchases you make in our Store are made directly with Tanticchia. By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and Tanticchia, including any injuries, damages, or losses resulting from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to the purchases and transactions you make with Tanticchia.

SECTION 10 - PRIVACY POLICY

All personal data we collect through the Services are subject to our Privacy Policy and certain personal data may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read the aforementioned privacy policies.

Because it supports the Services, Shopify collects and processes personal data related to your access to and use of the Services to offer and improve the Services for you. To offer and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties who may reside in countries other than yours. Please consult our privacy policy for more information on how we, Shopify, and our partners use your personal data.

SECTION 11 - FEEDBACK

When you submit, upload, post, email, or otherwise transmit any idea, suggestion, feedback, review, proposal, plan, or other content (generally "Feedback"), you grant us a perpetual, worldwide, transferable, and royalty-free license to use, reproduce, modify, publish, distribute, and display the aforementioned Feedback through any means for any purpose, including commercial. For example, we may assert our rights related to this license to manage, provide, evaluate, improve, enhance, and promote the Services, to perform our obligations and exercise our rights as indicated in the Terms and Conditions of Service.

Furthermore, you confirm and agree that: (i) you own the necessary rights to all Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not and will not be obligated to (1) keep your Feedback confidential; (2) pay you for your Feedback; (3) respond to your Feedback.

Although we are not obligated to, we may monitor, edit, or remove Feedback that, in our discretion, is illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or in violation of intellectual property or these Terms and Conditions of Service.

You confirm that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, and any other personal or proprietary rights. You also confirm that your Feedback will not include defamatory or otherwise illegal, offensive, or obscene content, nor will it contain viruses or other computer malware that could affect the operation of the Services or any linked website. You shall not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of your Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility for the Feedback posted by you or by third parties.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

It may happen that information relating to or included in the Services contains typographical errors, inaccuracies, or omissions that may concern product descriptions, prices, offers, promotions, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update the information or cancel orders in case of errors at any time and without any notice (even after an order has been submitted).

SECTION 13 - PROHIBITED USES

You may access and use the Services only for legitimate purposes. You may not access or use the Services, directly or indirectly, for: (a) illegal or malicious purposes; (b) violating local, provincial, state, federal, and international norms, rules, laws, or ordinances; (c) infringing or violating our intellectual property rights or those of others; (d) harassing, oppressing, insulting, harming, defaming, slandering, disparaging, intimidating, or offending our employees or anyone else; (e) transmitting false or misleading information; (f) sending, receiving, uploading, downloading, using, or reusing material that does not comply with these Terms; (g) transmitting or inducing the sending of advertising or promotional material, including "unwanted emails," "chain letters," "spam," or other similar solicitations; (h) impersonating or trying to impersonate another person or entity; (i) adopting any other type of behavior that prevents or inhibits the use or access of the Services by other people, or that we consider dangerous for Tanticchia, Shopify, or the users of the Services, or exposes them to liability.

Furthermore, you agree not to: (a) upload or transmit viruses or other types of malicious code that could be used to condition the functioning or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or disclose any part of the Services; (c) collect or track the personal data of other people; (d) undertake spamming, phishing, pharming, pretexting, spidering, crawling, or scraping actions; (e) interfere with or circumvent the security functionalities of the Services or related websites, other websites, or the internet. We reserve the right to suspend, disable, or close your account at any time, without notice, if we believe you have violated any part of these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement at any time or discontinue your access to the Services (or any part of them) at our discretion and without notice; you will continue to be responsible for all amounts due up to the date of termination.

The following sections will continue to be valid after termination: Intellectual Property, Feedback, Termination, Limitation of Warranty, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other clause that, by its nature, lasts beyond termination.

SECTION 15 - LIMITATION OF WARRANTY

The information presented in or through the Services is made available exclusively for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of such information. You rely on such information solely at your own risk. We assume no responsibility for reliance on such materials by you, any visitor to the Services, or anyone who may become aware of such content.

EXCEPT AS EXPRESSLY STATED BY TANTICCHIA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY KIND OF REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPLICIT OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY OF SERVICE, FITNESS FOR A SPECIFIC PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR ASSURE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, AND ERROR-FREE. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE DISCLAIMER OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE AFOREMENTIONED DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TANTICCHIA, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MERCHANTS, SERVICE PROVIDERS, OR LICENSORS OF OURS OR OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST EARNINGS, LOSS OF DATA, REPLACEMENT COSTS, OR OTHER SIMILAR DAMAGES, ARISING FROM CONTRACTUAL, TORT, OR OTHER LIABILITY (INCLUDING NEGLIGENCE) OR ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES; NOR FOR OTHER CLAIMS RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN THE CONTENT, ANY LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR THE CONTENT (OR PRODUCTS) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, REGARDLESS OF THE NOTICE OF SUCH EVENTUALITY.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and protect Tanticchia, Shopify, and our affiliates, partners, officers, directors, employees, agents, merchants, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees to be paid to any third party as a result of: (1) your violation of these Terms and Conditions of Service or the documents contained therein, (2) your violation of the laws or rights of third parties, (3) your access and use of the Services.

We will notify you of any indemnifiable claims, provided that failure to notify you immediately does not relieve you of your obligations unless you are materially affected. We may control the defense and settlement of such claims at your expense, including the choice of counsel, but we will not settle claims that require non-monetary obligations from you without your consent (which cannot be unreasonably withheld). You will cooperate in the defense of non-indemnified claims, including providing relevant documents.

SECTION 18 - SEVERABILITY

In the event that any clause of these Terms and Conditions of Service is deemed illegal, void, or unenforceable, it will not be applicable even to the extent permitted by applicable law, and the inapplicability of the unenforceable part will be evaluated as separate from these Terms and Conditions of Service; this decision will not affect the validity and applicability of the remaining clauses.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

The failure of Shopify to exercise or enforce any right or clause of these Terms and Conditions of Service will not constitute a waiver of such right or clause.

These Terms and Conditions of Service and any policies or operating rules published by us on this site or related to the Services constitute the entire agreement and understanding between us and you, and govern your use of the Services, replacing any previous or contemporary agreements, communications, and proposals, whether oral or written, between us and you (including but not limited to any previous version of the Terms and Conditions of Service).

Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT

You must not delegate, transfer, or assign this Agreement or any of your rights or obligations subject to these Terms without our written consent; any attempt will be void and null. We may transfer, assign, or delegate these Terms and our rights and obligations without notifying you or without your consent.

SECTION 21 - GOVERNING LAW

These Terms and Conditions of Service and any separate agreement under which we provide the Services to you must be managed and interpreted in accordance with the federal, state, or territorial courts in the jurisdiction where Tanticchia is based. You and Tanticchia agree to the venue and personal jurisdiction in the aforementioned courts

SECTION 22 - HEADINGS

The headings used in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 23 - CHANGES TO THE TERMS AND CONDITIONS OF SERVICE

You can consult the current version of the Terms and Conditions of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Service by publishing updates and changes on our website. It is your responsibility to periodically check our website for changes. We will notify you of any material changes to these Terms in accordance with applicable laws, and such changes will be effective from the date indicated in the notice. Your continued use or access to the Services following the changes to the Terms and Conditions of Service constitutes your acceptance of such changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms and Conditions of Service should be sent to the address info@tanticchia.com.

Our contact information is listed below:

Tanticchia di Federica Gucciardi

tanticchia.atelier@gmail.com

Via Salerno 5, 10152, Turin, Italy

+39 353 4178279

VAT No.: 12999910016

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Terms and Conditions of Sale

OVERVIEW

The following terms and conditions of sale, along with any policies contained therein ("Terms and Conditions of Sale" or "Terms") describe your rights and responsibilities when you purchase Tanticchia Products and Services.

Please read these Terms carefully, as they include important information regarding your legal rights and cover areas such as limitations of warranty and limitations of liability.

By proceeding with the purchase of our Services and Products, you accept the binding nature of these Terms and Conditions of Service and our Privacy Policy. If you do not accept these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - OBJECT AND SUBJECT

The purpose of these General Conditions of Sale is the sale of products carried out online through an e-commerce service on the website www.tanticchia.com. Given the number of products made available, their main characteristics and prices (including any additional costs) are clearly indicated directly on the site. The products are sold directly by Tanticchia di Federica Gucciardi with legal and administrative headquarters in Italy, at Via Salerno 5 – 10152 – Turin (TO), VAT No. 02426250979 (hereinafter Tanticchia or Seller) to you, the buyer (hereinafter Client).

These General Conditions of Sale govern the offer, submission, and acceptance of product purchase orders on www.tanticchia.com and do not govern, however, the provision of services or the sale of products by subjects other than the Seller who are present on www.tanticchia.com through links, banners, or other hypertext links. Before submitting orders and purchasing products and services from subjects other than the Seller, we suggest you verify their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller.

By accepting these Conditions of Sale, furthermore, you release the Seller from any liability arising from the issuance of incorrect tax documents due to errors relating to the data you provided at the time of entering the online order, as you are solely responsible for their correct entry.

SECTION 2 - SALE THROUGH E-COMMERCE SERVICE

An online sales contract means the distance contract for the sale of Products and Services stipulated between the buyer, as the Client, and Tanticchia, as the Seller, within the framework of an e-commerce service organized by the Seller who, for this purpose, uses the remote communication technology called the Internet.

To conclude the purchase contract for one or more Products, the Client must fill out the order form in electronic format (hereinafter Order) and transmit it to the Seller through the Internet by following the relevant instructions. The Order contains: the information relating to each Product purchased and the relative price, the payment methods that can be used, the indicative production and delivery times, the delivery methods of the purchased Products and the relative shipping and delivery costs, and a reference to the conditions for exercising the right of withdrawal.

Before concluding the contract, you will be asked to confirm that you have read the General Conditions, including the Information on the right of withdrawal and the processing of personal data.

The contract is concluded when the Seller receives the Order Form from the Client through the Internet, after verifying the correctness of the data relating to the order. Once the contract is concluded, the Seller will take charge of the Order for its fulfillment.

SECTION 3 - ORDER FULFILLMENT

By transmitting the Order through the Internet, the Client unconditionally accepts and undertakes to observe, in dealings with the Seller, these General Conditions of Sale.

Once the contract is concluded, the Seller will send the Client, via email, an Order Confirmation, containing a summary of the information already contained in the Order described in the previous paragraph.

The possibility remains for the Seller, before sending the Order Confirmation, to request further information from the Client via the email or phone number indicated, with reference to the Order submitted by the Client through the Internet.

The Seller may not proceed with purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect, or in case of unavailability of the products. In these cases, the Seller will inform you by email that the contract is not concluded and that the Seller has not fulfilled your Order, specifying the reasons. In this event, the sum previously paid by you will be refunded by the Seller.

Furthermore, despite our every effort, Tanticchia cannot exclude that for a small part of the products on our site, a price different from the actual one is indicated by mistake. We will in any case check the correctness of the product prices during the order verification and subsequent product shipping process. If, due to misunderstandings or other inconveniences, the price indicated on the site turns out to be lower than the correct sales price of a product, the Tanticchia support team will contact you to verify if you still wish to purchase the product at the correct price. Otherwise, your order cannot be accepted.

If the products presented on the website are no longer available or for sale after the Order has been submitted, the Seller will promptly communicate this and in any case within thirty (30) business days from the day following the day on which the Order was transmitted. In this event, the sum previously paid by the Client will be refunded by the Seller.

The Seller undertakes to produce the products ordered by the Client no later than 60 business days from the date of conclusion of the contract. Furthermore, the Seller undertakes to deliver the products ordered to the Client no later than 60 business days from the date of conclusion of the contract.

Tanticchia reserves the right to refuse orders from a customer with whom a dispute and/or disagreement relating to a previous order is in progress. This applies equally to all cases in which Tanticchia considers the customer unsuitable, including, by way of example, the case of previous violations of contract conditions for online purchases on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activities of any kind.

SECTION 4 - SALES PRICES

Unless otherwise specified in writing, all prices of the Products and shipping and delivery costs indicated on the website and in the Order are to be considered including VAT and expressed in Euros. The validity of the prices indicated is always and only that indicated by the website at the time the Order is transmitted through the Internet. Prices of Products and shipping and delivery costs may vary without prior notice. The Client must therefore ascertain the final sales price before submitting the relative Order.

All Products are shipped directly from Italy. The prices of the Products and shipping and delivery costs indicated on the website and in the Order, unless otherwise specified, are not to be considered inclusive of any costs connected to customs duties and related taxes, which cannot be calculated in advance, if the shipment takes place in non-EU countries or in countries where current legislation provides for import charges. These costs are therefore the responsibility of the Client and must be paid directly at the time of delivery of the Products